Privacy policy

1. Who are we?

This website is managed by Hobbyserres Stappaerts. You can contact us at info@hobbyserresstappaerts.be. Hobbyserres Stappaerts is the controller for the personal data described in this privacy policy, in accordance with the General Data Protection Regulation (GDPR).

2. What personal data do we process?

We only process personal data that you provide to us yourself, for example when you contact us by e-mail or via a contact form, or when you request a quote or information. This may include your name, e-mail address, telephone number and the content of your message. We do not collect sensitive personal data.

3. Why do we process this data?

Your data is used solely to answer your enquiry, prepare and follow up quotes, and for customer communication. We do not use your data for personalised advertising and never sell it to third parties.

4. How long do we retain your data?

We do not retain personal data longer than necessary for the purpose for which it was collected. Contact and enquiry data is retained for as long as necessary for follow-up. Where statutory retention obligations apply (for example for invoicing), these are complied with.

5. Do we share data with third parties?

We do not share your data with third parties, unless required by law or technically necessary (for example for e-mail hosting). We do not use external marketing or advertising networks.

6. Cookies and similar technologies

Our website uses cookies. For more information about which cookies we use, what they are for and how you can manage your consent, please see our cookie policy.

7. Your rights

Under the GDPR you have the right to access, rectification, erasure, restriction of processing, objection and (where applicable) data portability. You may also withdraw your consent where processing is based on it. You can submit your request via info@hobbyserresstappaerts.be.

8. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access.

9. Changes

This privacy policy may be updated in the event of changes to the website or legislation. The most recent version is always available on this page.